Privacy Policy

1. Introduction

At Okmart, we prioritize your privacy and ensure that your personal information remains secure. With millions of customers trusting our platform, we are committed to maintaining transparency in how we collect, use, and protect your data. This policy outlines our data practices and your rights regarding your information.

2. Information We Collect

To enhance your shopping experience, we collect:

  • Personal Information: Name, email, phone number, billing and shipping addresses.
  • Transaction Details: Purchase history, payment information, and order preferences.
  • Device & Usage Data: IP address, browser type, device details, and app interactions for better performance.
  • Cookies & Tracking: To analyze trends, improve services, and personalize content.

3. How We Use Your Information

Your data is used for:

  • Seamless Order Processing: Ensuring quick and secure order fulfillment.
  • Customer Support: Resolving queries and providing real-time assistance.
  • Personalized Shopping Experience: Recommending products based on your preferences.
  • Marketing & Promotions: Sending updates on discounts, new arrivals, and exclusive offers.
  • Security & Fraud Prevention: Protecting users from unauthorized access and fraudulent transactions.

4. Data Sharing & Security

  • Strict Data Protection: We do not sell, trade, or rent your personal information.
  • Limited Data Sharing: Only with trusted logistics, payment partners, and service providers.
  • Advanced Security Measures: SSL encryption, two-factor authentication, and secure payment gateways safeguard your data.

5. Your Rights & Choices

As an Okmart customer, you have the right to:

  • Access & Update Data: Modify personal details anytime via your account settings.
  • Opt-Out of Marketing: Unsubscribe from promotional emails and messages.
  • Request Account Deletion: Contact us to permanently remove your data.

6. Cookies & Tracking Technologies

We use cookies to improve user experience, analyze trends, and optimize our platform. You can manage cookie settings in your browser.

7. Third-Party Links

Our platform may contain links to third-party sites. We advise reviewing their privacy policies before sharing personal information.

8. Policy Updates

We may update this policy to reflect changes in legal or business practices. All revisions will be posted on this page.

8. How to Delete Your Account?

You can easily delete your OKMart account by following these steps:

  • Open the OKMart app.
  • Go to your Profile section.
  • Scroll down and select the "Delete Your Account" option.
  • Follow the on-screen instructions to complete the process.

9. Contact Us

For any privacy-related concerns, please contact us at support@okmart.in.